One Excel per SV. Shared over email. Always out of date by the time someone reads it.
Decisions buried in email threads
A €50,000 finding approval buried in a reply chain from three months ago. Good luck finding it.
No delay classification
Engine late. Nobody can prove which days are excusable and which aren't.
KPIs assembled manually
TAT, cost variance, performance — manually compiled every quarter from five spreadsheets. Always wrong.
The Solution
OLEN makes it structured by default.
One source of truth
Every workscope, finding, approval, and document lives in OLEN. No email, no spreadsheet, no ambiguity.
Delays classified automatically
Every delay logged, categorized as excusable or not, and attributed to the responsible party — in real time.
KPIs calculated, not compiled
Your portfolio dashboard updates live. Management always has the real numbers. No manual work.
Platform Capabilities
Everything a shop visit needs. Nothing it doesn't.
Four modules covering the full lifecycle — from induction to financial closure.
Workscope Control
Structured L1/L2/L3 workscopes with findings, cost approvals, and real-time status tracking. Every task and decision is recorded, attributed, and auditable.
All SV documents centralized, versioned, and auditable. Workscopes, findings reports, invoices, 8130s — one place, always accessible. Zero email attachments.
Version ControlAudit TrailCertificationsInstant Access
Portfolio Dashboard
Aggregate KPIs across MROs, customers, engine types, and fleet. On-time delivery rates, TAT benchmarks, cost variances — export-ready reports for leadership on demand.
Live KPIsFleet OverviewExport Reports
Timeline & Delays
Know exactly what caused the delay.
Every day of delay is logged, classified as excusable or non-excusable, and attributed to the responsible party. Both airline and MRO see the same data.
Committed induction and delivery dates set at shop visit creation. No ambiguity.
Delay events logged in real time by the MRO, with reason codes and classification.
Automatic accountability scoring — MRO-caused vs airline-caused, calculated live.
ESV-960999-1 · Timeline+8 days delay
Induction
✓ 12 Jan
Disassembly
✓ 19 Jan
Inspection
In prog
HPT Repair
Delayed
Assembly—
Test Cell—
Delivery
14 Mar+8
+8d
Total delay
+6d
MRO-caused
+2d
Excusable
ESV-960999-1 · Documents12 files
Workscope_L1_v3.pdfApproved · 12 Jan
Inspection_Report.pdfSigned · 22 Jan
Finding_HPT_Blade_NRE.pdfPending approval
Quotation_HPT_v1.pdfUploaded · 26 Jan
EASA_Form_1_897234.pdfCertified · 10 Feb
Document Repository
Every document. Always findable.
No more email attachments. No more "can you resend the latest version." All SV documents live in OLEN, versioned and immediately accessible.
Automatic versioning — every update tracked. No more "Final_v8_FINAL2.pdf".
Linked to findings and approvals — documents are contextual, not just stored in a folder.
Full audit trail — who uploaded what, when, and whether it was reviewed and approved.
Process
From induction to closure. In three steps.
A clear, structured workflow that both airlines and MROs follow inside OLEN.
01
Airline opens the Shop Visit
The airline creates the SV in OLEN — defining scope, assigning the MRO, and locking in dates.
ESN, engine model, CSN, first limiter
Workscope definition
MRO assignment
Return conditions
02
MRO executes in real time
The MRO logs findings, requests approvals, uploads documents, and records delays — all in OLEN.
Findings with disposition and cost
Approval requests to airline in-platform
Delay events with reason classification
Document upload with versioning
03
Shop Visit closes with full record
On delivery, the airline closes the SV. Every decision, cost, delay, and document is locked permanently.
Financial closure and cost reconciliation
TAT vs commitment analysis
KPI score captured automatically
Historical record
Target Audience
One platform. Three stakeholders. Zero misalignment.
Operators
Own every shop visit.
Know exactly where every engine is, what's being done to it, who approved what, and why it's late — without picking up the phone.
Full workscope visibility from day one
Real-time approval workflow
Delay classification and accountability
Portfolio KPIs always live
MROs
Serve clients better.
A professional, structured interface for your airline clients. Log findings, request approvals, justify delays, upload documents — all in one place.
Structured findings and disposition log
In-platform approval requests
Transparent delay justification
Competitive differentiation through clarity
Lessors Coming Soon
Monitor your portfolio.
Read-only observer access to track the condition and SV history of every engine in your portfolio — across all operators and MROs.
Portfolio-wide engine health view
SV history per ESN
Return condition compliance tracking
How It Was Built
Built from inside a Powerplant team.
OLEN was designed in direct collaboration with powerplant directors and fleet operations leads at international airlines. The people who live this problem every day helped define every screen, every workflow, and every field.
Not a consultant's concept. A practitioner's tool.
Operator-designed workflows
Every feature mirrors how airlines actually manage shop visits. No invented UX, no consultant assumptions.
Confidential pilot program
Validated in a live airline environment. Real engines, real MROs, real shop visits — not a demo environment.
European aerospace pedigree
Founded in Madrid. Backed by NextGenerationEU innovation funding.
Enterprise-grade security
Role-based access control, GDPR compliant. Your data belongs to you.
Get Started
Ready to bring structure to your fleet's shop visits?
Request a demo. We'll show you the platform in 30 minutes.
Book a Demo
See OLEN in 30 minutes
Fill in your details and we'll reach out to schedule a live walkthrough.
✓
Request received
We'll get back to you within 24 hours to schedule the demo.
Legal
Privacy Policy
OLEN TECH LABS 2000, S.L. · Last updated 2025
1. Overview
This policy sets out the personal data processing practices and your related rights in relation to the personal data collected about you when you use the OLEN Platform ("Platform").
We take your privacy very seriously. We ask that you read this privacy policy ("Policy") carefully as it contains important information about how we will use your personal data and how we will ensure we meet our legal obligations to you under the Spanish data protection rules (including associated guidance) (the "Data Protection Laws").
We are a controller of your information which means that we are responsible for looking after it. We will use your personal data fairly, lawfully and in a transparent manner, and in accordance with the Data Protection Laws.
Depending on the contractual setup, OLEN may act as a data processor on behalf of its customers (such as airlines, MROs or lessors), who remain the data controllers of operational data uploaded to the Platform.
2. Personal Data We May Collect About You
2.1 Information that you provide
We will obtain personal information about you (such as your name, email address, job title, company and telephone number) when you register with us to access the Platform, or where the business organisation you represent has provided us with your information to enable us to register you as the business contact for your organisation and enable you to access the Platform.
We will also obtain personal information about you when you use the Platform, send us feedback, post material, contact us for any reason and by any medium, sign up to a service/notification, report a problem with the Platform or otherwise communicate with us.
We will not ask you to provide sensitive personal data and a condition of you using the Platform, and being granted access to the Platform, is that you will not put any such information relating to yourself or any other person within any communications you share with us, or include it within any information submitted on the Platform. Sensitive personal data (or otherwise called special categories of personal data) means information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation or any information relating to criminal convictions or offences on the Platform.
Where you upload or share information relating to third parties (for example, colleagues, suppliers or other business contacts), you confirm that you have the authority to do so on behalf of your organisation.
We may retain a record of any contact you make with us.
2.2 Information about you that we will collect
Cookies: We may monitor your use of the Platform through the use of cookies and similar tracking devices. For example, we may monitor how many times you use the Platform, which pages you visit, and collect traffic data. This information helps us build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. For further information on our use of cookies, please see the sections on cookies below.
Device information: We may also collect information about your device each time you use the Platform. For example, we may collect information on the type of device that you are using and its unique device identifier (for example, IP Address, the IMEI number, the device's mobile phone number, or the MAC address of the device's wireless network interface), the type of browser that you are using, the operating system that you are using, network information and the time zone setting. IP addresses and similar identifiers may be considered personal data under applicable data protection laws.
2.3 Information from third parties
Where you are the representative of a business we interact with (for example your employer) that business may provide us with information about you such as name, email address, job title, role within organisation, address and telephone number to enable us to register you as the business contact for your organisation and enable you to access the Platform.
2.4 Log Files
Each time you access the Platform, our servers automatically record certain information ("log files"). This may include your Internet Protocol (IP) address, browser type and version, Internet service provider, referring/exit pages, date/time stamps and clickstream data. We use these logs—always in aggregated or pseudonymised form—solely to administer and secure the Platform, analyse performance, and detect misuse.
We do not merge log-file data with other information in a way that could directly identify you.
3. How We Use Your Personal Data
The purpose of the Platform is to provide you/your organisation with a means to manage or view information in relation to the management of certain assets ("Assets") and as a repository of information relating to such Assets ("Asset Documentation").
The main purpose for which we use personal information relating to you is to provide you with access to the Platform. We also use your personal data for the following purposes:
To communicate with you and respond to requests and inquiries
To notify you of any changes to the Platform or to our services that may affect you
To create and administer accounts and log in access to our Platform
To engage in transactions with you and your employer
For identification and authentication purposes
For research, statistical analysis and behavioural analysis
To deliver functionality on the Platform including customising future use for you
For service improvement, research and to contact you for surveys
To analyse, develop and improve the function and performance of the Platform
To manage security and operation of the Platform, our networks and systems
To comply with applicable laws and regulations in the operation of our business
We do not share or sell to other organisations for commercial purposes any personally identifiable data, unless we have your permission.
3.2 What is our Lawful Basis for Using Your Information
Performance of a Contract: You may have directly entered into a contract with us for the provision of certain services. In order for us to fulfil our obligations under such contract, we will need to collect, process and share your personal information, to register and communicate with you on and through the Platform.
Legitimate Interest: If you are the business representative of an organisation who has entered into an agreement with us, or you have been granted access to the Platform by another organisation, we need to collect and process your personal data for our legitimate interests to enable us to provide you access to the Platform, and provide the Asset Documentation to the relevant users as required.
We also use your personal data for our legitimate interests to enable us: to administer the Platform; for research, statistical analysis and behavioural analysis; to deliver functionality on the Platform; for service improvement and to contact you for surveys; to analyse, develop and improve the function and performance of the Platform; and to manage security and operation of the Platform, our networks and systems.
We are required to carry out a balancing test of our legitimate business interests in using your personal data against your interests and rights under the Data Protection Laws. We have determined, acting reasonably and considering the circumstances, that we are able to process your personal data on the basis that: (i) we have a legitimate interest in granting you access to the Platform and improving our services; (ii) we process your personal data only so far as is necessary to achieve those purposes; and (iii) the processing does not unreasonably intrude on your privacy.
Consent: We do not expect to process your personal data subject to consent, however where we do so we will inform you of the purpose of processing, obtain your consent, and where given you will have the right to withdraw your consent at any time by contacting us at the details provided below. By using our website and Platform, you acknowledge that you have read and understood this Privacy Policy.
Legal Duty: We will also process your personal data, as necessary, to comply with applicable laws and regulations in the operation of our business.
4. Disclosure of Your Personal Data
We may disclose your personal data to:
Other companies within our group, but only for the purposes specified in this Policy
A third party who acquires our business or acquires substantially all of our assets, in which case the personal data shall be one of the acquired assets
Our agents and service providers
Cloud infrastructure and technology providers (such as Amazon Web Services) used to host and operate the Platform
Law enforcement and regulatory agencies in connection with any investigation to help prevent unlawful activity or as otherwise required by applicable law
4.1 Transfers Outside of the European Economic Area
The information which we collect about you may be transferred outside Spain and/or the European Economic Area for the purposes of providing users with technical support. We will ensure that any such transfer shall be made in accordance with data protection laws and that the level of data protection will be at least as protective as that required in Spain and the European Economic Area.
4.2 Keeping Your Data Secure
Ensuring the security of your information is an important part of our business. We take commercially reasonable and appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data.
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not completely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet; any transmission is at your own risk.
You are responsible for maintaining the confidentiality of your login credentials and for ensuring that access to the Platform from your organisation is appropriately managed.
4.2.1 Encryption and Additional Safeguards:
Data in transit between your device and the Platform is protected with Transport Layer Security (TLS) 1.2 or higher (visible as "https" in your browser).
Data at rest in Amazon S3 buckets, database snapshots and backups is encrypted with AES-256 keys managed through AWS Key Management Service (KMS).
Production systems are hosted in ISO 27001-certified data centres; physical and logical access is restricted to authorised personnel following the principle of least privilege and protected by multi-factor authentication.
We maintain continuous security monitoring and logging of access attempts and other relevant events in order to detect, investigate and mitigate unauthorised activity.
4.3 Monitoring
We may monitor and record communications with you such as emails for the purpose of quality assurance, training, and compliance.
5. Data Retention
We may retain your personal data (provided for account creation and log in purposes) for as long as you continue to use the Platform, have an online account with us, or for the period your organisation confirms that you are the business representative for them in relation to the sharing, use and processing of Asset Documentation/information, and typically for up to seven years after the termination of your online registration with us, in order to enable us to deal with any issues or concerns you may have about the Platform, and also to allow us to bring and defend legal proceedings, or for as long as is necessary to fulfil the purposes outlined above. For information contained within any content uploaded this will be retained as part of the service record history relating to the Asset for the life of the Asset and up to seven years after in order for us to have a complete history relating to the Asset and allow us to deal with any claims or issues or bring and defend any legal proceedings.
We may however retain personal data for an additional period as is permitted or required under applicable laws, for legal, tax or regulatory reasons, for legitimate and lawful business purposes and for our own internal audit and record keeping purposes.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. We will only use personal data for a purpose that is materially different than the purpose for which it was collected where your explicit consent to the new purpose has been provided.
6. Your Rights
You have a number of rights under the Data Protection Laws in relation to the way we process your personal data, which are set out below. You may contact us using the details at the beginning of this Policy to exercise any of these rights. In some instances, we may be unable to carry out your request, in which case we will write to you to explain why.
Right to access: You have the right to request confirmation that your personal data is being processed, access to your personal data (through us providing a copy) and other information about how we process your personal data.
Right to rectification: You have the right to request that we rectify your personal data if it is not accurate or not complete.
Right to erasure: You have the right to ask us to erase or delete your personal data where there is no reason for us to continue to process your personal data. This right would apply if we no longer need to use your personal data to provide the services to you, where you withdraw your consent, or where you object to the way we process your personal data.
Right to restrict processing: You have the right to ask us to restrict or block the processing of your personal data that we hold about you. This right applies where you believe the personal data is not accurate, where you would rather we block the processing than erase your personal data, or where we don't need to use it for the purpose we collected it for but you may require it to establish, exercise or defend legal claims.
Right to data portability: You have the right to obtain and reuse your personal data from us to reuse for your own purposes across different services. This allows you to move personal data easily to another organisation, or to request us to do this for you.
Right to object: You have the right to object to our processing of your personal data on the basis of our legitimate business interests, unless we are able to demonstrate that, on balance, our legitimate interests override your rights or we need to continue processing your personal data for the establishment, exercise or defence of legal claims.
Right not to be subject to automated decisions: You have the right to object to any automated decision making, including profiling, where the decision has a legal or significant impact on you.
Right to withdraw consent: You have the right to withdraw your consent where we are relying on it to use your personal data.
7. Complaints
If you have any concerns regarding our processing of your personal data, or are not satisfied with our handling of any request made by you, or would otherwise like to make a complaint, please contact our privacy contact at support@olenmro.com in the first instance, so that they can do their very best to sort out the problem.
8. Use of Cookies
8.1 What is a cookie?
A cookie is a small text file which is placed onto your device when you access our Platform. We use cookies and other online tracking devices on our Platform for several purposes as described below, including to enable the Platform to remember choices you have previously made (for example language settings) where such devices are necessary to enable the functionality of the Platform.
In some cases, we will need your consent in order to use cookies on the Platform. We obtain this through the pop up notice which appears when you navigate to the Platform. The exception is where the cookie is essential in order for us to provide you with a service you have requested (for example to enable you to log in to the Platform and enable you to view Documentation or upload information to us).
If you wish to remove cookies placed on your device by our Platform or stop our Platform placing further cookies on your device, you can do this at any time through your browser by following the instructions at www.allaboutcookies.org.
8.2 What categories of cookies are used on the Platform?
Strictly necessary cookies. These are cookies that are required for the operation of our Platform. They enable core functionality such as security, network management and accessibility. We do not require your consent to place these cookies. Nevertheless, you may be able to block these cookies yourself on your device/browser, but restricting these cookies is likely to mean that our site will not work as you would expect and certain functionality may be inoperable.
Analytical/performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our Platform when they are using it. This helps us to improve the way our Platform works.
Functionality cookies. These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
OLEN does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
9. Our Contact Details
In this privacy policy, the terms "we", "our", and "us" are used to refer to OLEN TECH LABS 2000, S.L. We welcome your feedback and questions. If you have any questions in relation to this policy or generally how your personal data is processed by us please contact our Data Protection Officer by email at support@olenmro.com.
10. Changes to this Privacy Policy
We may change this Policy from time to time. You should check this Policy frequently to ensure you are aware of the most recent version that will apply each time you use the Platform.
Legal
Terms & Conditions
OLEN TECH LABS 2000, S.L. · Last updated 2025
The OLEN Platform ("Platform"), its content and any services provided in relation to the same are only targeted to, and intended for use by, organisations and their representatives who have been given appropriate user rights to manage or view information in relation to their engines or assets ("Assets") and as a repository of information relating to such Assets ("Asset Documentation"). To access the Platform, you will need to register an account with us by providing us with your name and contact details and the name of the organisation you represent, and we will create an account for you and provide you with your log in and account details.
1. Overview
These terms set out your rights and obligations to access and use the Platform and restrictions on how the Platform and its services can be used.
The Platform acts as a neutral technical platform facilitating the exchange and management of Asset-related information between organisations. OLEN does not verify, validate or approve Asset Documentation unless expressly agreed in writing.
2. By Using the Platform, You Accept These Terms
By using the Platform, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use the Platform. These terms are supplemental to any other terms agreed in writing between us and your organisation relating to the Assets.
The Platform uses software (and is hosted by) a third-party supplier to us.
We recommend that you print a copy of these terms for future reference.
We will only use your personal information as set out in our Privacy Policy.
We may amend these terms from time to time and the latest set of terms will be made available through the Platform. Please ensure you regularly check the applicable terms available to ensure you understand the terms that apply at that time.
2A. Qualified Users
The Platform is strictly business-to-business. By registering, you confirm that:
(a) you act on behalf of a duly constituted legal entity authorised to do business in the aviation sector, and
(b) you are at least 18 years old and have full legal capacity to bind that entity.
OLEN reserves absolute discretion to accept or reject any registration request. Unauthorised use of another person's account must be reported to us immediately.
3. Rights to Access and Use the Platform
Through these terms, we grant you a non-exclusive, non-transferable, revocable, worldwide right and licence to:
remotely access and use the Platform;
to load and use any locally installed software forming part of the Platform.
We warrant and represent that the provision and use of the Platform will not infringe the IPR of any third party and that we own or have obtained valid licences of all IPR, consents or permissions which are necessary to enable us to provide the Platform, grant the rights and licences to the Platform.
You shall not at any time use the Platform for any purposes beyond the scope of the access. You shall not at any time (i) copy, modify, or create derivative works of the Platform, in whole or in part; (ii) rent, lease, lend, sell, license, sublicense, distribute, publish, transfer, or otherwise make available the Platform; (iii) reverse engineer, disassemble, decompile, decode, adapt or otherwise attempt to derive or gain access to any software component of the Platform, in whole or in part; or (iv) remove any proprietary notices from the Platform.
3A. Fees, Payment and Taxes
If the Services are subject to fees, the applicable charges will be shown in the relevant Sales Order or onboarding screen. Invoices are payable within 30 days; overdue amounts bear interest at 1.5% per month (or the maximum rate allowed by law).
We may change prices with at least 30 days' written notice, but not within the first 12 months of your initial subscription. You are responsible for all applicable sales, use or similar taxes, other than taxes on our net income.
All fees are exclusive of VAT or other applicable indirect taxes, unless expressly stated otherwise.
4. We May Make Changes to the Platform
We may update and change the Platform from time to time to reflect changes to our services, our users' needs and our business priorities. We will try to give you reasonable notice of any major changes.
5. We May Suspend or Withdraw the Platform
We do not warrant or guarantee that the Platform, or any content on it, will always be available or be uninterrupted or error free. We may suspend or withdraw or restrict the availability of all or any part of the Platform for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
Your access to the Platform shall automatically terminate in the event that the organisation you represent notifies us you are no longer their representative, or where any agreement between us and your organisation terminates.
We may also terminate your access immediately for material breach of these Terms. Upon termination we may disable your account and, after thirty (30) days, delete or anonymise any content, subject to our data retention obligations under applicable law and our Privacy Policy that you have stored on the Platform.
6. You Must Keep Your Account Details Safe
Where you are the registered user and have been provided with a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone other than you know your user identification code or password, you must promptly notify us at support@olenmro.com.
Each legal entity may hold one OLEN account unless we approve otherwise in writing, and login credentials may not be shared or transferred. You must protect your password and enable multifactor authentication where offered.
7. How You May Use Material on the Platform
We are the owner or the licensee of all intellectual property rights in the Platform. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. If you print off, copy, download, share or repost any part of the Platform, or any of our content contained within the Platform, in breach of these terms of use, your right to use the Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
We do not by these terms grant any rights in, nor accept any responsibility or liability for, the Asset Documentation which shall be subject to separate terms entered into between you or your organisation and the counterparty with whom you are sharing such Asset Documentation through the Platform.
The rights you license to us are described further below.
OLEN does not review, approve or audit Asset Documentation unless expressly agreed in writing.
8. No Text or Data Mining, or Web Scraping
You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to the Platform or any services provided via, or in relation to, the Platform. This includes using (or permitting, authorising or attempting the use of):
Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the site or any data, content, information or services accessed via the same.
Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.
The provisions in this paragraph should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).
This paragraph shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.
9. Uploading Content to the Platform
Whenever you make use of a feature that allows you to upload content to the Platform (which includes the upload of Asset Documentation or such other information required to be provided by you or your organisation under any applicable agreement in place), you must not use the Platform:
in any way that breaches any applicable local, national or international law or regulation;
in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect;
to bully, insult, intimidate or humiliate any person;
to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards as set out below;
to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware; or
to upload terrorist content.
You also agree not to access without authority, interfere with, damage or disrupt any part of the Platform; any equipment or network on which the Platform is stored; any software used in the provision of the Platform; or any equipment or network or software owned or used by any third party.
Content Standards: In relation to any information which you upload to the Platform, including the Asset Documentation, commentary, pictures or otherwise, you must ensure that such contribution is accurate (where it states facts), is your genuinely held view (where it states opinions), and complies with applicable law, including the laws of Spain and any country from which it is posted.
A Contribution must not be defamatory, obscene, offensive, hateful or inflammatory; promote sexually explicit material or violence; promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; infringe any copyright, database right or trade mark; be likely to deceive any person; breach any legal duty owed to a third party; promote any illegal content or activity; be threatening or invade another's privacy; impersonate any person or misrepresent your identity; or contain any advertising or promote any services or web links to other sites.
You warrant that any such contribution does comply with the above standards, and you will be liable to us and indemnify us for any breach of that warranty.
You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties. We also have the right to disclose your identity to any third party claiming that any content uploaded by you constitutes a violation of their intellectual property rights or right to privacy. You are solely responsible for securing and backing up your content.
9A. Content Removal
We do not undertake to screen material uploaded to the Platform, but we may block access to, or permanently delete, any content at our sole discretion—for example where we have reason to believe it is unlawful, infringes third-party rights or breaches these Terms.
10. Rights You Are Giving Us to Use Material You Upload
The Asset Documentation or any content, being any information, data, materials or other content that you upload or submit through the Platform are, as between us and you, exclusively owned by you. Your content does not include any and all information reflecting the access to and use of the Platform by you, or any of our content, including tools, data or information obtained from us.
When you upload documentation to the Platform, you grant us a worldwide, non-exclusive, royalty-free, transferable licence to use the content provided by or on your behalf solely to the extent necessary for us to provide you access to and use of the Platform, and otherwise to enable such content to be accessed by an agreed counterparty. This licence remains in effect for as long as necessary to comply with legal obligations and to provide the Platform services.
We may sublicense the rights granted under this paragraph to subcontractors solely for the purpose of providing you the Platform.
11. We Are Not Responsible for Viruses and You Must Not Introduce Them
We do not guarantee that the Platform will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access the Platform. You should use your own virus protection software.
You must not misuse the Platform by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Platform, the server on which the Platform is stored or any server, computer or database connected to the Platform. You must not attack the Platform via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Platform will cease immediately.
12. Rules About Linking to the Platform
The Platform must not be framed on any other site, nor may you create a link to any part of the Platform.
13. Our Responsibility for Loss or Damage Suffered by You
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
The Platform is for use by organisations and their representatives. We exclude all implied conditions, warranties, representations or other terms that may apply to the Platform or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, the Platform; or use of or reliance on any content displayed on the Platform.
In particular, we will not be liable for loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.
13A. Indemnity
You agree to indemnify and hold OLEN, its directors, employees and subcontractors harmless from and against all claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of or relating to (i) any content you upload or process through the Platform, (ii) your breach of these Terms, or (iii) your violation of any law or third-party right.
14. International Trade Compliance
The Platform is controlled, operated and administered in Spain and we make no representation that the information is appropriate or available for use at other locations outside of Spain. Access to and use of the Asset Documentation within the Platform from and in territories where the content is illegal is prohibited. You may not access or use the Platform to export or re-export the Asset Documentation in violation of applicable export laws and regulations and you shall be solely responsible for obtaining any necessary licences or governmental authorisations. Data may be processed or stored using cloud infrastructure located outside Spain, subject to applicable data protection laws.
15. Which Country's Law Applies to Any Disputes?
These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by Spanish law. We both agree to the exclusive jurisdiction of the courts of Spain.
If any term or provision of these terms is held to be illegal or unenforceable, in whole or in part, such term or provision or part thereof shall, to that extent, not form part of these terms and the enforceability of the remainder of these terms shall not be affected.
16. Contact Details
In these terms of use, the terms "we", "our", and "us" are used to refer to OLEN TECH LABS 2000, S.L. We are registered in Spain. If you have any questions in relation to these terms or generally in relation to the Platform, please contact us by email at support@olenmro.com.
